Shipping and Delivery Policy
Dear Valued Customer,
Thank you for entrusting Cinch India Innovations LLP with your innovative solution needs. At Cinch India, we are committed to delivering a superior customer experience, and our Shipping and Delivery Policy is designed to provide clarity and transparency regarding the processing and delivery of your orders.
1. Order Processing Time:
- Orders placed with Cinch India are meticulously processed within 1-2 business days from the date of purchase.
- Please be aware that orders submitted on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
- To accommodate your unique requirements, we offer a range of shipping methods, including standard and expedited options.
- During the checkout process, the shipping cost and estimated delivery time will be precisely calculated based on your location and the chosen shipping method.
3. Shipment Confirmation and Tracking:
- Upon the successful processing and dispatch of your order, a confirmation email containing your tracking number will be promptly sent to you.
- Utilize the provided tracking number to monitor your package's real-time status and location.
4. Shipping Locations:
- Presently, our shipping services extend to Ranchi region only. If your location falls outside these areas, please reach out to our dedicated customer support for personalized assistance.
5. Delivery Times:
- Estimated delivery times are thoughtfully provided during the checkout process, considering the chosen shipping method and your specific location.
- While we diligently strive to meet these estimates, please note that they serve as approximations and may be subject to variations due to factors beyond our control, such as customs processing and unforeseen delays.
6. Delivery Delays:
- Cinch India Innovations LLP cannot be held responsible for delays in delivery arising from natural disasters, customs processing, or other unforeseen circumstances.
- In the event of a substantial delay, we commit to promptly informing you and working collaboratively to reach a satisfactory resolution.
7. Shipping Costs:
- Shipping costs are meticulously calculated based on the weight of your order, shipping destination, and the selected shipping method.
- Any applicable taxes or duties imposed by customs authorities are the sole responsibility of the customer.
8. Address Accuracy:
- The accuracy of shipping information rests with the customer. Cinch India Innovations LLP bears no responsibility for orders dispatched to inaccurately provided addresses.
9. Returns Due to Non-Delivery:
- Should a package be returned to us due to non-delivery, the customer assumes responsibility for any additional shipping costs incurred in reshipping the order.
Contact Information:
For any inquiries or concerns about our Shipping and Delivery Policy, please don't hesitate to contact us at info@cinchindia.in or Customer Support +918987998894.
Cinch India Innovations LLP retains the right to update or modify this Shipping and Delivery Policy at any time without prior notice. We encourage you to review this policy periodically for any changes.
Thank you for choosing Cinch India Innovations LLP. Your trust is highly valued, and we look forward to serving you with excellence.